#Printersetup install#
If the download fails or your printer is not listed on 123.hp.com/setup, follow these steps to install a driver from the HP website. You do not need to do the rest of this section if the configuration is successful. When prompted to select a type of connection, select USB. If you download a driver or HP Easy Start, follow the on-screen instructions to begin the setup to open the download file. Depending on the printer model, the HP Easy Start application driver can be downloaded. Go to 123.hp.com, enter your printer model, and follow the on-screen instructions to download your driver. If there are several icons for the printer, remove them all.Ĭlose the Devices and Printers window and continue to the next step.
Right-click the printer model icon, and then click Remove Device. Search for "devices" in Windows, and then click Results and Printers in the control panel settings. Do not reconnect the cable until prompted during the driver installation step. Alternatively, go to the next step to install the HP printer setup driver.ĭisconnect the printer's USB cable from your computer. If you have connected the USB cable to your computer before installing the HP Printer driver, follow these steps to ensure a successful configuration to remove the printer from the installed device. There is an available USB port on your computer: If you connect from a USB hub or docking station, the working printer may not receive enough power. Get a USB cable less than 3 feet 9 meters long. The printer is turned on and in good condition.
#Printersetup windows#
If you find ShipStation Connect intermittently cannot communicate with your printer, disable your Windows Selective Suspend setting.Check the requirements and delete previous versions of Windows installed printers, USB connection configuration, and driver installation.Ĭonfirm the following requirements and items before you begin: USB Port energy settings can sometimes cause printer hardware to lose connection with ShipStation Connect. To address print quality issues, adjust these settings in the printer's preferences (and sometimes, properties) using a trial-and-error method to find which settings produce the best results for your specific setup. The options available in a printer's preferences and properties will depend on the printer model and the driver it requires for installation.īeyond paper size, some printers have additional settings for graphics, darkness, offset, and speed.
If any printing issues are traced to hardware or driver-related problems, ShipStation support will provide the information you need to get further assistance from the printer manufacturer's support team.įor printer troubleshooting guidance, please review our Printer Troubleshooting help articles. ShipStation support can assist in getting your printer(s) set up and help address questions and issues you may have in your printing process. Because part of the postage label will print on the detachable portion, paper labels that include detachable tabs will not print correctly. Labels must be a single, continuous sheet to work properly with ShipStation. ShipStation is not compatible with tabbed labels. If these values do not match, the label could print too large or too small. The print format and dpi selected in ShipStation's Label Document Options should always match the paper size and dpi of the printer used to print labels. Whatever your scenario, you'll need to take the following actions: Or you may have ShipStation integrated labels in Tray 1 to print the label and packing slip for a shipment on a single sheet, and plain paper of a different color in Tray 2 to print pick lists. In this way you can use different types of paper for different documents and set ShipStation to automatically print selected documents with the paper used in each tray.įor example, in Tray 1 you might use Avery half-sheet labels to print two labels per page and in Tray 2 use plain paper to print your packing slips. If your standard desktop printer contains multiple trays, you can add another instance of your printer to your printer workstation Control Panel and assign a specific tray to each instance. This should match the dpi set in your ShipStation Label Document Options.Īpply your changes and click Save to save them.
Set Print Settings for Graphics or Barcodes and Graphics. This should correspond to the Letter option. Set the paper size to the option closest to 8.5" x 11". Brother Laser Printer Advanced Options: Paper size and other settings are located in the Advanced section of printing preferences.
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